Distress Line (24/7)

Are you in crisis, feeling overwhelmed, struggling with a difficult situation, or supporting someone who is?

The Distress Line is available 24/7 to provide free, confidential support whenever you need it. If you’re facing a personal crisis, worried about someone else, or don’t know where to turn, there is always someone ready to listen. Call 780-482-HELP (4357) any time.

780-482-4357 (HELP)

What We Offer

We provide confidential, judgment-free support for anyone facing crisis or distress. Whether it’s overwhelming emotions, thoughts of suicide, family violence, or anything else that feels urgent to you, we are here to listen, talk things through, explore options with you, and connect you with local resources.

Who It’s For

Anyone in the Edmonton region who is experiencing distress or crisis, or supporting someone who is.

How It Helps

When you reach out, we will:

• Listen to your situation
• Provide emotional support
• Explore options with you
• Connect you with local resources and referrals

Our Distress Line provides:

• Crisis intervention
• Suicide prevention
• Family violence prevention
• Emergency intervention and response
• Emotional support
• Community resource referral

How to Get Connected

Call 780-482-HELP (4357) any time, day or night. Responders are available 24/7.

If you or someone you know is in immediate danger, call 9-1-1.

Why It Matters

For some callers, the Distress Line is the first, and sometimes the only, connection they have in a moment of crisis. In 2024 alone, our team answered 11,445 calls, with over 20% related to suicide. Each call is a chance to support someone through their most difficult moments.

“I had been feeling overwhelmed and low lately. To the point that it’s frightening. I chatted with the listener on the DL, and I am beyond grateful that I did. If I hadn’t reached out that night, I probably would not be here talking to you and my kids would not have a father. Your staff really helped me feel HEARD and helped me understand that there was a different possibility outside of ending my pain. That’s what it takes to PREVENT those situations from happening. Thank You.”

Accreditation