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Distress Line Volunteer Information

Make a difference in someone’s life.

When life hurts, it helps to talk. There are people in our community who have no one they can talk to about their personal problems. By being there to listen you can make a direct, positive impact on someone who is in distress.

Make a difference in your own life.

Volunteering as a distress line listener is a life-changing experience. We’ll get you started with 68 hours of comprehensive training in crisis management, suicide prevention, family violence intervention, and much more.

You’ll develop communication skills that will improve how you relate to the people in your life and you’ll be a part of an amazing team of compassionate people.

Completing your volunteer contract as a distress line listener is a great way to enhance your resume and earn a great reference letter. If you work, or are thinking about working, in a helping field (social work, counselling, nursing, etc.), becoming a distress line listener give you lots of experience and help to grow your skills.

Become a Distress Line Volunteer Listener. Without highly-skilled, caring volunteers, the distress line would cease to exist and more than 1,500 calls for help would go unanswered each month.

To learn more about becoming a Distress Line Volunteer, check out these links:

Distress Line Volunteer FAQ

Distress Line Training

To become a Distress Line Listener, please visit our volunteer page, by clicking here

*Please note:

January Class Applications: intake occurs November 1st onwards

May/June Class Applications: intake occurs March 1st onwards

September Class Applications: intake occurs mid-July onwards

Distress Line Listener Training Dates (Note: Weekday classes take place between 18:00 – 22:00 and Saturday classes take place between 12:30 – 16:30)

May 2016 Class: May 3, 5, 7, 10, 12, 14, 17, 19, 24, 26, 28, 31, June 2, 4, 7, August 2

June 2016 Class: June 11, 13, 15, 18, 20, 22, 25, 27, 29, July 4, 6, 9, 11, 13, 16, September 10

September 2016 Class: September 13, 15, 17, 20, 22, 24, 27, 29, October 1, 4, 6, 8, 11, 13, 15, December 10

More questions? Call (780) 414-6300 or email